Salesforce, Revenova, Sola Ai, Vendor Flow Bit Freighter, Freight Hero,
Arovy, Slack, and Microsoft 365 Administrator. Jira Service
Management, Confluence, and Board Administrator. Onboarding and
Offboarding Officer. License Manager, Update Management on
Salesforce, Revenova, Freight Hero, and Bit Freighter. Vendor
Management, EDI Troubleshooting, Hardware and Software support.
Creating Flows, Permission Sets, Public Groups, Permission Set Groups,
Profile, Roles, Accounts, Board, and Analytical Reports on Salesforce.
Microsoft Outlook Adminsitrator, Email, Calendar Access, permissions.
Team lead. Supervise day to day operation of the team. Monitor
and maintain system tools of Bold. Responsible for implementing
and updating AUP. Systems Administrator. Vendor Management.
Conduct coaching and performance evaluation of the team. Project
Management and providing technical plans and implementations for
projects. Responsible for budgeting, forecasting, and
purchasing of IT equipment. License and Subscription Manager. Monitor
and maintain team's KPI. Maintain IT inventory software/hardware.
Administrator of the Company’s system software and infrastructure on
prem and Cloud like, Azure Virtual Environment and Active Directory
Services, RBAC, Firewall, Network Gateway AWS EC2, Route53, IAM,
VPC, Intune Management, Autopilot registration, Cloud PC, Conditional
Access Policy, Defender and Firewall Policy, Office 365 environment,
Google Workspace, Power BI, Comodo Firewall and Endpoint,
ActivTrak monitoring tool, Sentinel One EDR Administrator, VPN Internet
and Private configuration, Zapier and Make Automation, Jira
Ticketing System and Confluence, RMM software like Ninjaone and
Ncentral, DNS Management Cloudflare, Go Daddy, Git scripting,
Zscaler Administrator, Teramind Administrator, Patch Management of
Windows Servers and Client via RMM or Powershell scripting. Linux
Patch Management. DNS Propagation. MySQL, Quickbooks Time
Administrator, Adobe Cloud Administrator, API Integrations and
Automations, Jumpcloud Administrator, PRTG monitoring, Zabbix, WSUS,
Patch Management of Cloud PC and Sessions via Azure and Intune,
Linux Adminstrations. Administrator on Google Dynamic Groups and
Migrations of Email, Two Factor Auth, and SSO applications. Hubspot
CRM Administrator, Airtable Administrator, Ring Central Administrator.
Desktop support, Windows and Mac reimaging. Click up Administrator,
Storm and Kandy CCaaS Administrator. Act as the Level 2 and 3
Support for all the systems mentioned above. Handles project
management and vendor management. Administrator of the IT
Inventory system. Supervise the IT operations.
