A highly motivated professional with over six years of experience in the BPO industry and a strong academic background in law. Skilled in providing exceptional customer and technical support through phone, chat, and email channels, with a proven ability to handle complex client concerns and deliver efficient solutions. As a law graduate, I bring excellent communication, analytical, and research skills, along with strong attention to detail and adherence to compliance and confidentiality standards. I am eager to leverage my combined experience in customer service and legal education to contribute to roles that require professionalism, critical thinking, and client-focused support.
