I have been a customer service representative and healthcare advocate for one of the largest health insurance companies in the US. I was with Aetna for 6 years and I started as a CSR and was then promoted to Quality Analyst. Because of the experiences I gained from my previous job, I was able to learn and manage handling claims, benefits, and medical billing as a CSR. Additionally, through my experience as a Quality Analyst, I learned how to be a positive thinker, goal-oriented, and attentive to detail. In addition, I am quite flexible with the tasks that I am assigned to do. You can depend on me to never abandon a task and you will not have difficulty contacting me. This is why I am efficient; I will always be available at your request. Lastly, I can assure you that I can easily adapt to any sort of training or program that the job requires me to. I'm a person that requires minimum supervision once I've learned the ropes.
