E-commerce & General VA
- Respond to customer service emails about orders, quality issues, and general inquiries, ensuring timely and professional communication.
- Manage the store's online channels and website, handling internal tasks such as order processing, inventory management, product listings, optimization, and strategic marketing.
- Assist the CEO with research, reports, and various administrative tasks.
ESL Tutor
- Taught East Asian students English by actively enhancing their communication skills and mastering grammar effectively.