Operations Manager / Director | SOPs, KPIs, Team Management, Client Success

Hi, I’m Jerrymie (Call me Alex)—a Director of Operations focused on helping businesses scale through systems, KPIs, and strong team performance.

I help organize operations, build SOPs, track performance, and improve client retention so your business runs efficiently without constant oversight.

What I can help with:
• SOPs & workflow organization
• KPI tracking & performance management
• Team leadership & accountability
• Client onboarding & retention systems

If you need someone who can bring structure, improve execution, and help you scale—I’m ready to step in.