I?m an aspiring Virtual Assistant with a background in the BPO industry, where I worked as a Customer Service Representative under a healthcare account. I supported providers by handling insurance eligibility, claims status, authorizations, and appeals, while ensuring accuracy and HIPAA compliance. Although I'm new to the VA field, I bring strong communication skills, attention to detail. I'm reliable, quick to learn, and ready to support clients with day-to-day administrative and healthcare-related tasks.