I am a dedicated real estate virtual assistant with over three years of experience supporting daily operations, tenant/client relations, and maintenance coordination. I have a strong track record of ensuring efficient workflows and delivering excellent service to both tenants and property owners.
In my previous role, I utilized Buildium/Doorloop to manage and track maintenance requests, ensuring timely prioritization and resolution. I coordinated with vendors and contractors through RingCentral, Dialpad, and WhatsApp, scheduled appointments using tools like Asana. Book reservations through OwnerRez and Airbnb, set cleaning schedules using Turno, and Hospitable, and shared calendars, and consistently followed up to ensure completion. I maintained detailed daily notes and organized task lists to stay on top of deadlines and ongoing responsibilities. I also contributed to marketing efforts by creating engaging social media flyers using Canva.
As a primary point of contact for tenants, I handled inquiries and concerns with professionalism, clarity, and responsiveness, helping foster positive tenant relationships. My ability to multitask, stay organized, and communicate effectively has been key to maintaining smooth property operations.
I am detail-oriented, reliable, and highly proficient with property management systems and communication tools. I am eager to bring my skills and experience to a team where I can contribute to operational efficiency and exceptional service.
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