Remote-ready Systems Engineer scaling high-volume frontline hosting triage into Multi-Cloud DevOps (AWS, GCP, Azure), automated CI/CD architecture, and AI-driven MSP operations. Fully optimized for cross-border engineering teams and asynchronous workflows across AU, US, and UK time zones.
As a Certified Google AI Professional, I specialize in "vibe coding" (intent-driven development) and orchestrating agentic automation loops. I leverage Generative AI and advanced scripting to eliminate operational friction, automate IT runbooks, and dramatically slash Mean Time to Repair (MTTR) for multi-tenant environments.
My foundation is built on high-velocity production incident response. In Web Hosting Technical Support, I served as the first line of defense for thousands of global client nodes—owning rapid ticket triage, log analysis, web stack debugging (Nginx/Apache/MySQL), and complex network/email security routing (Global DNS, SPF, DKIM, DMARC, SSL/TLS) under strict SLA baselines.
Technical Tooling Stack:
• AI & Automation: Google Cloud AI (Gemini/Vertex AI), prompt engineering, agentic workflows, Python, Bash.
• Cloud Ecosystems: AWS (EC2, S3, IAM), GCP (Compute Engine, Cloud Run), Azure (Entra ID, M365 infrastructure).
• Infrastructure as Code (IaC): Declarative provisioning and environment management via HashiCorp Terraform.
• Containers & CI/CD: Docker, Kubernetes (GKE/AKS), and automated deployment pipelines using GitHub Actions.
Let's connect to streamline and automate your remote MSP or Cloud operations!
