Executive Assistant/Sales and Marketing Manager
• Able to complete various business tasks.
• Response to emails, and phone calls, process payroll, generate invoices, schedule meetings, send follow-up emails and phone calls, organize events, purchase supplies, monitor social media, process applications, screen jobseekers, data entry, update CRM, learn sales processes.
• Conduct onboarding and Human Resource functions.
• Interface with sales and human resource departments.
• Provide general clerical support.
• Quality Assurance
Project Manager
• Performs needs assessments to determine teams’ performance gaps and then implement appropriate solutions.
• Conduct Instructor-led training, virtual and blended software/CRM training such as ZOHO, Hubspot, Slacks, etc.
• Responsible for project development and operation, and conducting research and market conditions for specific projects.
• Developed Standard Operating Procedures to provide quality processes, policies, and standards to meet client’s expectations.
Social Media Manager
• Create and edit infographics, promotional and training videos, email copy, flyers, manuals, brochures, and other sales and marketing materials for promotions.
• Developed and implement a social media marketing plan.
• Analyze data across social media platforms through data analytics.
• Manage communications all throughout social media platforms.
Training Manager
• Implement plans and facilitate a wide variety of training programs to assess the needs of the business and enhance the effectiveness of the team.
• Organize individualized and group training programs that address specific business needs.
• Evaluate organizational performance and productivity to identify areas of improvement.
• Keep updated on training trends, developments, and best practices.
Virtual Workforce Professionals (-----------)
• Telemarketer
• Appointment Setter
• Cold Caller
• Technical Support
• Customer Service
SKILLS:
ADVANCE SKILLS:
MS Word, PowerPoint, Excel, CRM integration, marketing and sales processes and software.
PROFECIENT SKILLS:
Google Suite, Zoom, Canva, Customer Relation Management (ZOHO, Hubspot, Slacks, Podio, Convoso, Airtable and etc.)
EXCELLENT SOFT SKILLS:
Communication, negotiation, presentation, leadership, project management, teamwork.
TOOLS and CRMS:
Microsoft Office, Customer Relation Management Tools (ZOHO, ACSR, PODIO, CONVOSO, AIRTABLEand etc.) Canva,
Slacks, Ring Central, Just Call Dialer, HootSuites, smrtphone, Dialpad, and etc.
