I've been working as a Virtual Assistant for over three years, with my most recent role focusing on executive support and billing operations. The part I enjoy most is when things that used to be messy start making sense. A billing process that finally runs smoothly. An inbox that no longer feels like a pile-up. A system that just works.
Most of my experience has been in billing operations and case management, working with tools like Filevine and Clio. I've also spent time learning Zapier, building and testing automations to cut down on repetitive manual work. I'm not a developer, but I understand enough to set things up and troubleshoot when something's off.
On top of that, I handle the usual EA responsibilities: calendar and email management, document handling, data entry, supplier coordination, and research. I also use AI tools regularly to work faster and smarter.
I'm a Toastmasters member, which has helped me a lot with client communication. I'm comfortable writing professional emails, taking meeting notes, and representing whoever I work for in a clear and polished way.
If you need someone reliable who actually cares about how your operations run, feel free to reach out.
Verified
