Healthcare support professional with 7+ years of experience specializing in insurance verification, claims processing, denial management, and customer service. I help healthcare organizations improve reimbursement accuracy, reduce claim denials, and maintain smooth communication between providers, payers, and patients.
At Enter, I managed end-to-end claims processing — from eligibility verification to payment posting and appeals — ensuring clean claim submission and faster reimbursements. My background in contact center leadership and provider support enables me to resolve complex coverage issues quickly while maintaining strict HIPAA compliance.
Core strengths include:
• Medical billing & revenue cycle support
• Insurance eligibility & benefits verification
• Claims submission, denial follow-up & appeals
• Payment posting & account reconciliation
• Provider & patient communication
• Healthcare call center leadership
I bring accuracy, accountability, and a patient-first approach to every interaction — whether handling claims, supporting front desk operations, or resolving billing inquiries.