7 Years Customer Service Representative (CSR) | Social Media Manager (SMM) |
E-commerce Virtual Assistant | Administrative Support | Media Buyer | Technical Support
Why is working with me the best choice??
*+ years of experience in customer service, dispute resolution, and technical support.
* 1+ years in social media management, content creation, and digital marketing.
* 2+ years in E-commerce operations, including Shopify store creation, product listing, and order fulfillment.
* Trained in media buying and ad budget management for Facebook, Instagram, and TikTok.
* Experienced in handling multiple Shopify stores and managing customer inquiries via email, chat, and phone.
* Strong adaptability to new tools and platforms, ensuring efficient workflow.
* A collaborative team player dedicated to contributing to business growth.
* If you HIRE ME, it will be the best decision as I will be a GREAT addition to your team.
* With my experience in organization and multitasking, I specialize in providing remote support and creative services. If you bring me on board, I will demonstrate what genuine virtual excellence truly means.
Key Expertise:Customer Support & Technical AssistanceSocial Media Management Shopify Store Setup & E-commerce OperationsLead Generation & Email CampaignsContent Creation & Audience EngagementOrder Processing, Returns & Refunds ManagementMedia Buying & Performance Optimization
Tools Proficiency:Shopify | Alibaba | AliExpress | Zendesk | Gorgias | Slack | Trello | Asana | Go High Level | Klaviyo | Yotpo | Zillow | Facebook Ads Manager | TikTok Ads Manager | Canva | CapCut | ----------- | Microsoft Office | Google Workspace | Zoom | ----------- | LinkedIn | Calendly | WhatsApp | Skype
If you feel I'm the best fit for your team, feel free to send me a message and connect!
Thank you for checking out my profile!
Best regards,
Strawbery Baoanan
