Customer Service professional with 4 years of BPO experience across healthcare insurance, telecommunications, and financial accounts. Skilled in handling high-volume calls and chats customer interactions with accuracy, empathy, and efficiency while maintaining strong attention to detail and professionalism.
Experienced in scheduling, appointment coordination, and administrative support, with the ability to adapt quickly to different systems and workflows. Known for reliability, integrity, and consistent performance in fast-paced environments. Fast learner, organized, and capable of working independently in remote settings while delivering excellent customer service and operational support.
