Senior Quality Analyst with over 10 years of experience in testing web and mobile applications in both Agile and Waterfall environments, including specialized experience in Dynamics 365 Customer Engagement (D365 CE) testing. I work closely with developers and cross-functional teams to identify issues early, resolve defects efficiently, and support smooth, high-quality releases.
I have hands-on experience in end-to-end QA processes, including test case design and execution, test planning, defect tracking, and validation of business processes within D365 CE modules. I focus on delivering reliable, user-friendly applications by applying structured testing approaches and continuously improving processes.
I’m a collaborative and detail-oriented team player who takes pride in delivering quality results and contributing to the success of every project.