I have been a CSR-Chat Support for 4 years and have been
promoted as a Community Manager, up to an Assistant Product Manager. As a CSR,
maintaining a high-level of professionalism, patience and product knowledge are
most important. Being efficient at work, empathetic, a problem solver and
ability to multi-task are just few of my attributes. I am open to expanding my
career possibilities and be an asset of your growing company. Manage service-related features, support the Product Manager in
monitoring the team's performance, and ensure compliance for
quality.