Research & Operations Support Assistant with 2+ years of experience helping businesses stay organized through research, documentation, data management, and workflow support.
For a US-based client, I researched 100+ leads and 400+ market and vendor records, gathering publicly available information to create personalized email openers and outreach context. I also maintained project records, tracked performance metrics, and supported content and podcast production workflows.
My previous experience in customer support and customer success taught me how to work accurately under pressure, follow established processes, manage large volumes of information, and communicate professionally with customers and stakeholders.
Tools I regularly use include Google Workspace, Notion, Trello, Canva, ChatGPT, Claude, NotebookLM, Google Sheets, and QuickBooks Online (foundational).
I can help with:
• Lead and market research
• Data entry and record management
• Documentation and process support
• Spreadsheet tracking and reporting
• Project and workflow coordination
• Administrative support
• AI-assisted research and productivity tasks
Available for long-term remote work and flexible with US, UK, and AU time zones.
