Results-driven professional with over six years of experience in the BPO industry, specializing in Accounts Payable, Data Analysis, Customer Service, and Chat Support. Experienced in managing financial transactions, analyzing business data, and delivering exceptional customer support in fast-paced environments.
As an Accounts Payable Specialist at ContactPoint360, I processed vendor invoices, maintained accurate financial records, and resolved payment discrepancies while ensuring compliance with company policies. My attention to detail and organizational skills contributed to efficient and accurate financial operations.
As a Data Analyst, I collected, analyzed, and interpreted data to provide actionable insights that supported business decisions and process improvements. This experience strengthened my analytical, problem-solving, and reporting capabilities.
My customer service background further enhanced my communication and interpersonal skills, enabling me to effectively resolve customer concerns, manage multiple priorities, and maintain high customer satisfaction levels.
I am committed to delivering accuracy, efficiency, and customer-focused solutions while continuously contributing to organizational success.
Skills
Accounts Payable
Customer Service
Chat Support
Data Analysis
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
QOP
Amelia
Zoom
Gmail
Contact Information
<8efe80624d780eba0c6493ec45140364>Email: -----------<8efe80624d780eba0c6493ec45140364>Telegram: -----------
LinkedIn: -----------/in/james-marlon-elago
Kind Regards,
James Marlon Elago
