Core Competencies
Legal Administration & Case Management
Client & Attorney Coordination
Document Handling & Filing Systems
Debt Negotiation & Settlements
Compliance & Confidentiality
Customer Service & Client Satisfaction
Remote Team Communication (Slack, Teams)
Tools: Filevine, Google Workspace, SecureCRM, LeapFile, RingCentral, MS Office, GPT Trainer
Technical Proficiencies
Google Workspace, Microsoft Office 365, Slack, Teams, Dropbox
Filevine, Secure CRM, LeapFile, KEAP, Zoiper, Dialpad
AirBnb, ----------- Systems
Professional Experience
Assistant Case Manager – Personal Injury Law Firm\ January 2025 – June 2025
Managed digital case files, organized legal documents, and coordinated case timelines, ensuring
attorney readiness and client satisfaction.
Communicated directly with clients and third parties to gather records and update case statuses,
improving file accuracy and workflow speed.
Debt Lien Negotiator & Legal Administrative Contractor – Upwork\ October 2023 – January 2025
Led negotiations with attorneys and debtors to reduce liens, achieving up to 60% reductions and
expediting case closures.
Maintained accurate settlement records and ensured timely submission of documentation to legal
teams.
Senior Legal & Compliance Specialist – Altair Global Solutions\ July 2022 – July 2023
Handled inbound calls for attorney-represented clients and facilitated payment resolutions, ensuring
compliance with legal protocols.
Developed training materials and onboarded new legal tea-----------mbers, contributing to team
scalability and knowledge consistency.
Verified
