Sr. Systems Engineer | DevOps (RingCentral) Acquire Asia Pacific | World Wide Corporate Center, Shaw Boulevard, Mandaluyong City March 1, 2023 - Present? Provide solution and design on any business related, needs, requirement in corp IT for server and systems infrastructure (On-premise/Cloud) ? Building and manage script for automating corporate server infrastructure, cloud computing platform and enterprise application ? Install, configure, maintain, troubleshoot, monitor and automate task for various system (e.g., Active Directory servers) ? Server deployment, managing vSphere and AWS cloud server infrastructure ? Active Directory, DNS, DHCP, NFS, DFS SMTP, clustering ? Server and services deployment on AWS; EC2, load balancer, Cloud storage (FSx, EFS, EBS and SFTP), route53, s3, RDS ? Managing cloud environment (Office365, Google Admin/Workspace, Okta. ? Developing and executing project plans for cloud and virtualization - related initiative ? Developing and implement technical solutions and targeting hardware, storage and backup solution ? Perform technical and administrative work ? Coordinate and manage task for projects related and enhancement ? Providing reports to sr management regarding appropriate trends and usage of data ? Perform project manager to IT Systems Infrastructure project and as a resource of the project ? Collaborate and assist production team for spinning up new IaaS and Saas Tenant for research and development for product enhancement and innovation ? Leading SOX audit review and investigation as necessary, legal hold and improvement and DR/HA for critical system that IT systems team is handling ? POC for the systems team for external projects with RingCentral partners and integrations for the server infrastructure related sideProjects ? AWS Cloud Automation (IaaC)? RDS Instance - MySQL and Postgres upgrade? AWS Workspace deployment process (Cost savings)? Design DevOps Automation Server (Disaster Recovery /High Availability) Deployment
? Optimize AWS instances and resource to reduce monthly cost (Cost savings)? Windows 2012 to windows 2019 upgrade
IAAS | SaaS | Hardware | Operating Systems | Services | IAM | IaaCAWS | Azure | Okta | O365 | Proofpoint | Google Workspace | Splunk | VMWare ESXi and vSphere | Veeam | CrowdStrike | WorkSpaceOne | terraform | Hyper-V | Powershell | Terraform
Sr. Systems Engineer (RingCentral) Acquire Asia Pacific | World Wide Corporate Center, Shaw Boulevard, Mandaluyong City July 23, 2019 - November 30, 2022? Provide solution and design on any business related, needs, requirement in corp IT for server and systems infrastructure (On-premise/Cloud) ? Building and manage script for automating corporate server infrastructure, cloud computing platform and enterprise application ? Install, configure, maintain, troubleshoot, monitor and automate task for various system (e.g., Active Directory servers) ? Server deployment, managing vSphere and AWS cloud server infrastructure ? Active Directory, DNS, DHCP, NFS, DFS SMTP, clustering ? Server and services deployment on AWS; EC2, load balancer, Cloud storage (FSx, EFS, EBS and SFTP), route53, s3, RDS ? Managing email system and platform on cloud environment (Office365, Google Admin/Workspace, Okta. ? Developing and executing project plans for cloud and virtualization - related initiative ? Develop and implement technical solutions and targeting hardware, storage and backup solution ? Perform technical and administrative work ? Coordinate and manage task for projects related and enhancement ? Providing reports to sr management regarding appropriate trends and usage of data ? Perform project manager to IT Systems Infrastructure project and as a resource of the project ? Collaborate and assist production team for spinning up new IaaS and Saas Tenant for research and development for product enhancement and innovation ? Leading SOX audit review and investigation as necessary, legal hold and improvement and DR/HA for critical system that IT systems team is handling ? POC for the systems team for external projects with RingCentral partners and integrations for the server infrastructure related sideProjects ? Mobile laptop kiosk ? AWS Workspaces for corporate work from home enablement across the globe (RingCentral) to support WFH during pandemic ? AWS Workspaces for EMEA ramp up ? Enabling regions or new infrastructures in AWS ? File Server migration from On-premise to AWS FSx and enable DR / HA ? AWS backup for EC2 ? On-prem server and services migration to AWS ? Enabling load balancer and SSL for company partners access and integration IAAS | SaaS | Hardware | Operating Systems | ServicesAWS | Azure | Okta | O365 | Proofpoint | Google Workspace | Splunk | VMWare ESXi and vSphere | Veeam | CrowdStrike | WorkSpaceOne Server Engineer Cardinal Health International Philippines | W City Center, Bonifacio Global City, Corner 30th Street 7th Avenue Taguig City Oct 2017 - July 2019 ? Manage workload and balance with normal organizational process requirement ; Including change control ? Point of Escalation for support team (IT Systems and Server Analyst) ? Acquire and maintain expert knowledge of emerging server technologies, in order to affect support ? Respond to engagement requests from business needs ? Develop and implement solution to support other technology teams from the company ? Document all related activities associated with tier 3 escalations, service i-----------, projects. ? Build and Manage windows servers, vCenter, ESXi host and Ec2 servers for GCP and AWS. ? Monitor and maintain servers Projects ? Resolve server issue that is occurring everyday ? Migrate patching solution Altiris to BigFix for all windows server infrastructure ? Migrate patching solution Bigfix to Tanium for all windows server infrastructure in Cloud Hardware | Operating Systems | Services Windows 2012, 2008, 2008R2,2003| HP Proliant MN, DL, BL Series servers | HP Blade Server c7000 enclosures | HP Virtual Connect Enterprise manager | HP Systems Insight Manager | HP One View | Microsoft Active Directory | Microsoft Clustering and Failover | VMWare ESXi vSphere | Powershell | Windows service, application and utilities GCP | AS | CrowdStrike
Systems Engineer - Global Sitel Philippines Corporation | 30th F Raffles Condominium Emerald Avenue Ortigas Pasig City Oct 2011 - Oct 2017 ? Perform virtual and Microsoft server build, retirement and remediation for vulnerability found on the server. ? Administer Microsoft Windows Server: Active Directory, GPO, DNS, DHCP, IIS, WINS, DFS, FSRM, Print, WSUS, Symantec, Exchange, DELL Servers (2850, 2950, R610, R710, R720, R320 and VRTX) and VMWare server infrastructure. ? Microsoft and VMWare server infrastructure monitoring using solarwinds, adding nodes and cleanup. ? Perform all level server hardware support and replacement. ? Managing security and critical updates deployment to VMWare and Microsoft server infrastructure and remediate vulnerability found. ? Managing Symantec for server protection as well as on the desktop. ? Monitoring system performance and diagnose hardware, software and application server. ? Create Job aid or documentation for a step by step procedure for troubleshooting/problem solving and best practices. ? Participate on a project that involve’s server Setup/relocation and redesigning. ? Provide a global support and solution for day to day cases and request across the globe of SITEL (North America, Asia Pacific, Latin America) and update trouble ticket for server related case. Projects: - Server services migration and retirement: from Microsoft Windows 2003, 2008 to Windows 2012. - Hardware to Virtual server. - VMWare ESXi upgrade including firmware upgrade for DELL hardware and Linux based servers. - WSUS design restructure for servers and desktop. - DHCP, DNS and WINS restructure to all sites in Asia Pacific region and data centers. - GPO deployment and implementation for desktop restructure and locked down to all sites in Asia Pacific region. - Involved for email and mailbox migration from Exchange 2003 to 2010. - VMWare ESXi upgrade: 4, 5.1. 5.5 to 6.0. - Planning and implementation for Company’s new Site/Data center, setting up and configuration of server infrastructure (Microsoft Server/VMWare ESXi). - Migrate Nagios monitoring to a newer version and decommission.Hardware | Operating Systems | Services Windows 2012, 2008, 2008R2,2003| DELL VRTX | DELL Servers and Storage | iDRAC managemen | Active Directory | DNS | DHCP | Group Policy Management | |VMWare ESXi vSphere | Powershell | Windows service, application and utilities | Ubuntu | Nagios | WINS Systems Specialist Acquire Asia Pacific | World Wide Corporate Center, Shaw Boulevard, Mandaluyong City Apr 2008 - Sep 2011 ? Administer and manage Microsoft/Linux servers and network switches/router - Domain Controller - Active Directory and User/GPO management, User delegation and NTFS permission, Network printer, DHCP, IIS, DFS, WSUS, SQL server management for backup and restore of data, MS Virtual servers, squid proxy, WDS. ? Port management and security, routing, change VLAN, network troubleshooting. Assist Network architect for preparation, plan and test network for new accounts. ? Involve/participate for every network change/design. ? Remediating issue/ concern relating to service specific (server and network). ? Provide client assistance for IT related needs (network and server). Project: - Server build, setup, configure and management for payroll system provided by Vendor. - Proxy server build and migration to Ubuntu with AD authentication enabled. - Active Directory management and delegation of control. - Switch configuration and enabled port security for company compliance. - Server retirement (windows 2003) - Web server project for clients. Hardware | Operating Systems | Services Windows 2012, 2008, 2008R2,2003| DELL VRTX | DELL Servers and Storage | iDRAC management | Active Directory | DNS | DHCP | Group Policy Management | |VMWare ESXi vSphere | Powershell | Windows service, application and utilities | Ubuntu | Nagios Network Engineer - Global The Resource Group Phils.| 8th F Hanston Building Emerald Avenue, Ortigas Pasig City Dec 2006 - Apr 2008 ? Setup, configure, maintain and administer windows and linux servers – Domain controller – Active Directory, DFS-File share, print server, IIS and development servers, squid proxy, DHCP, DNS, ISA(firewall/VPN)FTP, WSUS, RDS, Ghost server, IBM blade center. ? Provide level 1 support for Cisco network switches and router as well as management.? Escalate to vendor related issue especially for hardware replacement and application support relating to services affecting servers. ? Server and services migration. ? Network migration. Project: - Data Center rebuild. - Server migration Linux based network servers and Microsoft windows 2000 server to Microsoft windows server 2003. - Rebuild Server and network infrastructure. Hardware | Operating Systems | Services Windows 2000 , 2003 | Legacy DELL Servers and Storage | IBM Blade servers | Active Directory | DNS | DHCP | Group Policy Management | |VMWare ESXi vSphere | Powershell | Windows service, application and utilities | Ubuntu | Nagios | WINS Desktop Support Engineer Microserv Inc.,Project based and assigned to: Hinduja TMT Ltd.,| Makati Sep 2004 - Dec 2006 ? Create desktop image and deploy for desktop installation using ghost. ? Perform an application testing and ensure all application and desktops is 100% working, document implementation process from site and cascade to all groups. ? Creating batch script for application installation. ? PC, OS and Software inventory. ? Application troubleshooting. ? Active directory user and computer management ? Escalate and coordinate with systems and network admin for i-----------/concern and project for real time troubleshooting. ? LAN, voice and voice logger termination (LINE). Project - Test all new applications for deployment provided by HGS client before roll out. - Public DNS and spam filter administration for email.
