Experienced Healthcare Virtual Assistant and Medical Billing Specialist with a strong background in insurance verification, AR follow-up, denial management, claims review, appeals, pre-authorizations, and revenue cycle support.
I have hands-on experience using tools such as Availity, AdvanceMD, payer portals, Zendesk, Shopify, and CRM systems. I am skilled in checking claim status, reviewing denied and aged claims, submitting disputes and appeals, verifying patient benefits, handling prior authorizations, uploading supporting documents, and communicating with insurance carriers professionally.
I also have several years of experience in customer service, collections, technical support, sales, and administrative support, which helped me develop strong communication, problem-solving, documentation, and multitasking skills.
I am detail-oriented, reliable, organized, and able to work independently with minimal supervision. I take ownership of my tasks and make sure every account, claim, or patient concern is handled accurately and on time.
Services I can offer:
Medical Billing Support
Insurance Verification
AR Follow-Up
Denial Management
Claims Review
Prior Authorization Support
Payment Posting Assistance
Appeals and Disputes
Administrative Support
Customer Service Support
Verified
