I bring over 11 years of experience in customer service and sales, including 7 years in the BPO industry and 4 years in telemarketing and cold calling for a logistics company. I also have 2 years of experience as a Virtual Assistant in a mortgage company, where I provided administrative support and handled loan-related tasks, particularly in loss mitigation. My responsibilities included managing loss mitigation applications, reviewing documents, monitoring payments, handling credit reporting, and processing home insurance payments. I am detail-oriented, highly organized, and experienced in supporting clients through complex financial processes.
