With over 10 years of professional experience in technical support, billing operations, collections, and customer service, I am confident that I can make a valuable contribution to your team.
Currently, I work as a Technical Analyst at Oracle, where I provide technical support for Supply Chain Management applications, research and troubleshoot customer issues, and collaborate with cross-functional teams to deliver effective solutions. Prior to Oracle, I built a strong foundation in billing, finance, and collections through my roles at WTW Philippines, Regal Rexnord, and Emerson Electric Asia.
Throughout my career, I have developed strong analytical, problem-solving, and communication skills while consistently delivering quality service and maintaining positive client relationships. I am eager to bring my experience, dedication, and willingness to learn to your organization.
