Virtual Assistant | Customer Service & Medical Billing (AR Follow-up)Virtual Assistant | & Medical Billing (AR Follow-up)
I’m a dedicated Virtual Assistant with over 2 years of experience in customer service and healthcare support. I’ve worked with US-based clients handling inbound and outbound calls, resolving billing inquiries, managing disputes, and assisting with account-related concerns.
In the healthcare field, I specialize in insurance verification, AR follow-ups on unpaid and denied claims, claim status checks, and denial resolution. I’m experienced in using payer portals and communicating directly with insurance providers to ensure accurate and timely reimbursements. I also handle data entry, email management, and administrative tasks with strong attention to detail.
I’m confident on phone calls, have clear and professional English communication, and I’m committed to delivering reliable, high-quality work. I take pride in being organized, meeting deadlines, and helping businesses improve their operations and customer experience.
Skills:
Customer Service (Phone, Chat, Email)
Medical Billing & AR Follow-up
Insurance Verification & Claims Management
Data Entry & Admin Support
Dispute Resolution & Account Management
Verified
