Empathetic and resourceful Customer Service and Administrative Support professional with a strong background in hospitality, luxury retail, and digital platform support. Experienced in handling client communications, resolving inquiries, and ensuring smooth operations across both in-person and virtual environments. Skilled in tools such as Salesforce, Zendesk, Microsoft Dynamics 365, and Kustomer.
Known for exceptional multitasking abilities, a proactive attitude, and a commitment to providing excellent service. With experience supporting both customers and internal teams, I bring a balance of client-focused care and back-office efficiency to every role. Passionate about helping businesses deliver seamless experiences and meaningful engagement.
