I’m a reliable Customer Support and Sales Specialist with experience handling customer inquiries, resolving issues, and guiding clients through the sales process. I focus on clear communication, fast response times, and creating a positive customer experience that builds trust and drives conversions.
-Strong customer support background (handling inquiries, complaints, and order issues)
-Clear and professional communication (written and verbal)
-Sales-oriented mindset with focus on conversions and client satisfaction
-Highly organised and detail-oriented
-Proactive and self-motivated—able to work independently
-Fast learner, adaptable to new tools and systems
-Reliable and consistent in meeting deadlines and ta
-Customer support via email, chat, and social media
-Basic social media management and content posting
-Tracking leads and performance using spreadsheets or CRM tools
-Process improvement and support in building efficient workflows