Since earning a BA in English from Arellano University, I have transitioned from a Technical Support Specialist role at Concentrix to a Project Manager position, where I apply my project management skills to drive success. With a strong foundation in communication and an analytical mindset honed over 3.5+ years in tech support, I now lead projects at My Amazon Guy that enhance our team's efficiency and effectiveness. My ability to translate complex technical challenges into clear, actionable plans is a cornerstone of our project triumphs.