Highly analytical and results-driven professional with over 8 years of experience in credit risk assessment, collections management, and financial operations. Proven expertise in optimizing credit processes, reconciling accounts, resolving disputes, and improving cash flow performance.
Experienced in managing high-volume email communications, providing professional phone support, and delivering exceptional customer service while maintaining strong client relationships. Skilled in accurate data entry, financial record management, and ensuring operational efficiency across multiple systems.
In addition, experienced as a Real Estate Lead Specialist, sourcing and qualifying land opportunities (MLS/on-market), conducting property research and due diligence, and supporting acquisition processes through detailed analysis and organized lead tracking.
Dedicated to streamlining operations, enhancing workflow efficiency, and contributing to overall business growth through analytical insight and proactive support.
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