I help healthcare and operations teams stay organized, accurate, and efficient by managing administrative workflows, client communication, enrollment processes, and high-volume data operations.
With 4+ years of experience in healthcare operations and technical support, I have worked with US-based accounts handling electronic file processing, spreadsheet reporting, client coordination, and operational support in fast-paced environments. My background includes working directly with HR leaders, brokers, vendors, and executive stakeholders while ensuring accurate processing and smooth day-to-day operations.
My core services include:
• Healthcare administrative support
• Enrollment and file management
• Executive and operational support
• Spreadsheet reporting and data management
• Email and calendar coordination
• Client communication and escalation handling
• Workflow coordination and administrative support
• Remote collaboration and documentation management
In my current role as a Senior Enrollment Data Manager, I support healthcare client operations by managing secure SFTP file submissions, validating client-specific data layouts, resolving discrepancies, and maintaining organized reporting systems using Excel and Google Sheets. I also serve as a team captain, supporting onboarding, mentorship, and workflow consistency across the team.
Tools and platforms I use:
• Google Workspace
• Microsoft 365
• Excel & Google Sheets
• Microsoft Copilot
• Slack, Zoom & Google Meet
• Notion & Outlook Task
• ChatGPT & Grammarly
• Canva & CapCut
• SFTP File Transfer Systems
• ECG Systems
