Friendly customer service specialist with 4+ years of experience in handling inbound and outbound calls and establishing strong customer relationships. At Direct Interactions, Inc., have managed 80 calls a day and provided a positive call experience for 99.7% of customers, according to QC surveys. Handled over 1000+ customer billing data with 100?curacy. Achieved 95%+ CSAT and Quality score during my tenure with the -----------eking to provide excellent customer service
