I am a Sales & Operations professional with 4+ years of experience managing e-commerce operations, retail partnerships, and B2B growth initiatives for consumer brands. Currently serving as Sales & Operations Lead at VersaChalk, I oversee end-to-end operations across Amazon, Walmart, Shopify, Faire, Michaels, TikTok Shop, and other online sales channels—managing product listings, pricing, inventory coordination, order processing, reporting, and overall channel performance.
I have hands-on experience managing key retail and wholesale accounts including TJX, Big Lots, Target, Wayfair, Meijer, Faire, and The Container Store. I also lead onboarding and operational setup for new retail partners, coordinating everything from initial discussions and compliance requirements to first purchase orders and fulfillment execution.
Beyond operations, I actively support business growth through strategic planning, lead generation, CRM management, and multi-channel marketing initiatives. I developed the brand’s Ideal Customer Profile (ICP) framework to support its transition toward a more B2B-focused business model, helping guide outreach campaigns, sales strategy, and customer targeting efforts.
My expertise includes:
E-Commerce Operations: Amazon, Walmart, Shopify, Faire, Michaels, TikTok Shop
Sales & Operations Management: Order processing, inventory coordination, reporting, workflow optimization
B2B & Retail Account Management: Wholesale operations, retail onboarding, vendor coordination
CRM & Lead Generation: Zoho CRM, Freshworks, outbound campaigns, lead management
Product Listing Optimization: Marketplace optimization, website audits, conversion-focused improvements
Project Management: Cross-functional coordination, operational execution, process improvement
Customer Support & Client Relations: Account support, issue resolution, partner communication
I am highly detail-oriented, process-driven, and adaptable, with a strong focus on improving operational efficiency, supporting revenue growth, and creating scalable systems that help businesses grow.
