Motivated professional demonstrating strengths in communication and problem-solving. Adapts to diverse roles within healthcare and customer service settings, ensuring high-quality support. Eager to contribute positively to team goals and enhance operational efficiency.

Healthcare Virtual Assistant and CSR with 7+ years of experience in travel, telco, sales, and healthcare support. Skilled in prior authorization, insurance verification, resupply, recertification, and medical records review, with general knowledge of claims and appeals. Known for clear, patient centered communication and efficient workflow management, I deliver accurate results with a positive, adaptable approach.