Hi! I'm Marilou. I help business owners stay organized through virtual assistance, CRM management, and e-commerce support.
My experience includes managing emails, calendars, customer communications, lead tracking, CRM updates, and day-to-day administrative tasks that help businesses operate smoothly. I also support e-commerce businesses with customer service, order management, product updates, and backend store operations while maintaining a positive customer experience.
I enjoy creating organized systems that keep customer information, conversations, and business processes easy to manage. Using tools such as GoHighLevel and ActiveCampaign, I help maintain accurate records, manage follow-ups, and support ongoing communication efforts.
My approach is simple: stay organized, communicate clearly, and ensure no task, lead, or customer is overlooked. I believe that consistency, reliability, and attention to detail are the foundation of great support and long-term business growth.