I’m a Healthcare Virtual Assistant and Medical Support Specialist with experience in medical scheduling, insurance verification, billing support, EOB explanation, and healthcare customer service.
I’ve supported healthcare-related accounts by helping with patient appointment scheduling, provider calendar coordination, insurance eligibility verification, claim and denial inquiries, billing-related concerns, and patient follow-ups. I also have experience explaining Explanation of Benefits (EOB), reviewing coverage details, and assisting patients and providers with billing and insurance questions.
Here’s how I can help your practice or business:
-Medical scheduling and appointment coordination
-Insurance eligibility and benefits verification
-EOB explanation and billing support
-Claims follow-up and denial inquiry assistance
-Patient intake, confirmations, rescheduling, and follow-ups
-Inbound and outbound phone support
-Provider and patient communication
-Data entry, documentation, and admin support
-Customer service via phone, email, and chat
I’m known for being detail-oriented, reliable, organized, and easy to work with. I can handle sensitive healthcare-related tasks professionally while maintaining a positive patient experience. If you need someone who can support your team with scheduling, insurance verification, medical billing support, or customer service, I’d be glad to help.
Tools/Platforms: eClinicalWorks (eCW), Practice Fusion, insurance portals, scheduling systems, CRM and customer support platforms.
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