Hello,
I'm -----------m, a Customer Support Specialist with ten years of experience in BPO and E-commerce. My expertise includes managing communications and order processing across various platforms, including Amazon Seller Central, Etsy, Shopify, and Walmart, and creating SOPs for customer service.
I've worked with Product Development Teams to improve products based on customer feedback and have generated reports for sales, EU orders, seller ratings, and review analysis.
My software skills include Amazon Seller Central, Gorgias, Shopify, Zendesk, and more, while my core skills include customer service, attention to detail, communication, social media moderation, and resilience.
I'm eager to learn and grow continually and am always 100% reliable, with backup devices and a backup internet connection.
