A results-driven and adaptable IT graduate with hands-on experience in technical support, sales, and freelance email support. With a strong foundation in both software and hardware systems, I’ve worked with local and international clients to deliver effective customer service solutions using platforms such as Gorgias, WAMS, Shopify, and Google Sheets. I’m also equipped with practical knowledge in troubleshooting, file management, and remote work technologies.
Recognized for my leadership as a former Vice President of the University Student Government, I bring a proactive attitude, strong communication skills, and the ability to thrive in both team-based and independent work settings. I am passionate about continuous learning and dedicated to providing quality work that supports operational excellence and client satisfaction.