Overwhelmed eCommerce and fulfillment teams lose hours every day on inbox chaos, order issues, and manual tracking. I help remove that load by handling client communication, order operations, and workflow coordination so teams can stay focused on scaling.
I support in:
• Client communication and inbox management.
200+ emails per day across 20+ client accounts, supporting a team that processes 30,000+ orders per day. I maintain Inbox Zero daily.
• Order tracking, fulfillment monitoring, and issue resolution
• Coordination with carriers such as USPS, DHL, OnTrac, and UniUni
• Reporting, data entry, and workflow organization
• Process improvement through automation and system support
Tools used:
Extensiv, ShipWise, Return CRM, -----------, Google Workspace, Microsoft Office, Excel, Google Apps Script, Slack, Microsoft Teams, Zoom, WhatsApp, Asana, Trello, Canva, ChatGPT, and AutoCAD.
I am available full-time during EST or UK hours and I am looking for a long-term role where I can contribute consistently.
Talk soon!
Lea
