I am a motivated professional with 6 months of experience working in a Customer Service Representative (CSR) role within the healthcare sector. During this time, I have developed strong communication skills, -----------rned to manage members inquiries, resolve concerns, and provide efficient solutions while maintaining a high level of professionalism. My experience includes navigating healthcare systems, assisting patients with billing, insurance, and ordering prescriptions, finding providers, as well as ensuring a seamless customer experience. I am passionate about helping others and committed to delivering exceptional service in the healthcare industry.