I am a seasoned Virtual Assistant specializing in Healthcare and Medical Tourism, with a decade of experience in client relations. My expertise lies in bridging the gap between patients and providers by managing the entire lifecycle of a medical inquiry, from the first chat to booking and post-treatment follow-up.
Having worked with Medical Tourism Corp and FedEx, I combine the "soft skills" of patient empathy with the "hard skills" of billing, collections, and CRM management (Zoho). I help healthcare practices run smoothly by taking the administrative burden off practitioners.
In addition to my core VA work, I've expanded into AI Video Specialist services ,using AI-powered tools to create realistic promotional and social media content (TikTok/Instagram-ready), including AI-assisted video generation, prompt engineering for consistent visual output, and content editing for marketing and patient-outreach campaigns. This lets me support practices not just administratively, but with modern, cost-effective content creation for patient engagement and outreach.
SKILLS:
Communication Proficiency • Organization and Time Management • CRM Expertise (Zoho) • Proficient in Office Tools, Excel, Canva • AI Video Generation & Prompt Engineering • Attention to Detail • Multitasking and Flexibility • Proactive and Adaptable