I am a dedicated and skilled phlebotomist and medical receptionist based in the Philippines with extensive experience in patient care and laboratory operations. I have 2 years of experience in customer service, primarily in the healthcare industry. As a phlebotomist, I regularly interact with patients, addressing their concerns, providing information, and ensuring a positive experience. I also occasionally serve as a receptionist, which allows me to further develop my customer service skills in handling phone calls and in-person interactions. I have excellent verbal and written communication skills, good interpersonal and management skills. I am detail oriented and proficient in MS Office.