Versatile and results-driven professional with a strong background in Technical Support, Dental Administration, and Sales Development. Adept at problem-solving, process improvement, and delivering exceptional service across diverse environments.
In technical support roles, demonstrated the ability to diagnose and resolve complex technical issues efficiently, ensuring minimal downtime and high customer satisfaction. In dental administration, provided seamless front-office operations, managed patient scheduling, insurance claims, and maintained accurate records, contributing to smooth clinical workflows. As a Sales Development Representative, successfully built pipelines, qualified leads, and supported sales teams in achieving revenue goals through strong communication, product knowledge, and relationship-building skills.
A collaborative team player with a detail-oriented mindset and a commitment to providing value at every touchpoint. Excels in fast-paced settings where multitasking, empathy, and clear communication are essential.