Experienced Healthcare Support Specialist with a strong background in insurance verification, patient care coordination, and telehealth operations. In previous roles as a Healthcare Customer Service Representative and Patient Care Coordinator, I ensured seamless member experiences by verifying benefits, processing prior authorizations, and clearly communicating coverage details. I also facilitated virtual care by managing patient intake, coordinating telehealth visits, and handling prescriptions with speed and accuracy. Known for upholding HIPAA standards, resolving patient concerns efficiently, and delivering service with empathy and precision. I bring a sharp focus on patient satisfaction, clear communication, and end-to-end healthcare support.
Verified
