I have nearly five years of experience supporting mental health and psychiatry practices as a medical virtual assistant. My experience includes handling inbound and outbound calls, insurance verification, prior authorizations, scheduling, and claims support. I also have experience using tools like Tebra/Kareo, SimplePractice and Headway, and I am familiar with creating lab orders through LabCorp. I am detail-oriented, organized, and passionate about providing excellent patient support. I am also open and willing to learn new systems and grow with the team.