Skills:
1. Knowledge of EHR/EMR systems like Hospice MD and Firenote
2. Strong Knowledge in Hospice Care
3. Appointment Scheduling
4. Proper Phone Etiquette
5. Email Management
6. Verbal and Written Communication
7. Ability to handle questions and problems in an efficient manner
8. Ability to Multi-Task
9. Team Player
Tools:
1. EMR - Firenote and Hospice MD
2. Dialer - Intermedia Unite and Ring Central
3. Google Workspace (Gmail, Calendar, Drive, Docs, Sheets)
4. Project Management - -----------
Verified