Professional Service Overview
I am an experienced healthcare support professional specializing in medical scheduling and patient care coordination. With a strong background in administrative and patient-facing tasks, I ensure accuracy, efficiency, and compassionate communication in every role I take on.
Medical Scheduler (Radiology):
With two years of experience scheduling patients for radiology examinations, I am skilled in coordinating appointments across preferred facilities, ensuring complete and accurate documentation of patient information, medical history, referrals, and prior exam details. I collaborate closely with physicians and facilities to confirm orders, address revisions, and secure any additional information needed for seamless patient care. I also provide patients with clear pre-exam instructions, answer inquiries, and ensure they feel informed and supported throughout the process.
Patient Care Coordinator:
In my role as a Patient Care Coordinator, I oversee caregiver schedules to ensure punctuality, follow up on delays, and arrange replacements when necessary. I manage caregiver callouts, update client profiles, and communicate any changes promptly to maintain continuity of care. Additionally, I contact caregivers to fill open shifts, conduct daily coordination meetings, and streamline operations for smooth and reliable service delivery.
I am committed to providing dependable support that helps healthcare teams stay organized, enhances patient experience, and ensures high-quality care delivery.
