I help business owners stay organized and efficient by managing operations, CRM systems, billing, documentation, and administrative workflows with accuracy and reliability. With over 5 years of experience in administrative support, operations, HR, billing, and data management, I currently work as a Growth & Operations Coordinator for a US-based company, where I coordinate internal teams, manage GoHighLevel (GHL) and Pipedrive CRM, draft and send agreements, prepare invoices, oversee lead pipelines, support social media engagement, and handle day-to-day operational tasks.
Alongside this, I serve as a Transportation Management Division Support Service Staff in a power transmission company, where I manage billing processes, prepare reports, process purchase requests, coordinate with vendors, and oversee fuel requests and vehicle repair and maintenance documentation to ensure smooth business operations.
With strong proficiency in Google Workspace, Microsoft Excel, SAP, GoHighLevel, Pipedrive, Airtable, and CRM platforms, I streamline processes, maintain accurate databases, improve workflow efficiency, and provide dependable support that keeps teams productive and operations running smoothly.