Working in the call center industry for so many years gave me a lot of knowledge and skills. Call-handling, critical thinking, problem-solving, and multi-tasking are just a few of the skills that are to be mentioned. My last 2 jobs before transitioning to freelance or virtual assistant were related to the course I studied, which was nursing. I worked as a healthcare Insurance advocate and as medical records retrieval representative. It was my stepping stone to jump into the medical side and start working as a virtual assistant.
