If your business only runs smoothly because YOU remember everything, you don't need another VA. You need better systems.
I help growing businesses organize the chaos behind the scenes by building clear processes, scalable systems, and automated workflows that make operations easier for both the owner and the team.
I have 9+ years of experience across Business Operations, Client Success, CRM Administration, Project Management, and Virtual Assistance, with hands-on experience managing both the day-to-day work and the systems behind it.
Today, I specialize in:
⚙️ Operations & Online Business Management
I manage recurring operations, projects, deadlines, team workflows, client deliverables, and cross-functional coordination while identifying ways to make the business run more efficiently.
🧩 Notion Systems & Dashboards
I build customized Notion workspaces, databases, dashboards, trackers, CRM systems, project management systems, and interconnected workflows designed around how your business actually operates.
🔄 Workflow Automation
I identify repetitive manual processes and simplify them using automations across tools such as Notion, Slack, Zapier, and other business platforms. The goal is simple: fewer manual updates, fewer follow-ups, and less room for things to fall through the cracks.
📊 CRM Administration
I organize and maintain CRM systems, pipelines, client records, follow-up processes, and reporting so your team has accurate information and a reliable source of truth.
🤝 Client Success & Account Management
I manage client communication, onboarding, deliverables, timelines, renewals, follow-ups, and internal coordination to create a smoother and more consistent client experience.
📚 SOPs & Process Documentation
I turn processes that live in someone's head into clear, repeatable SOPs and workflows, making delegation, onboarding, and team training easier.
👥 Team & Project Management
I create systems for ownership, accountability, deadlines, reporting, and workload visibility so teams can operate more independently without everything going through the business owner.
TOOLS & SKILLS
Notion • Salesforce • Zapier • Slack • ClickUp • Trello • CRM Administration • Workflow Automation • Project Management • Client Success • Operations Management • Online Business Management • SOP Development • Process Improvement • Team Coordination • Database Management • Dashboard Building • Client Onboarding • Reporting
What makes me different?
I don't just complete the process you give me.
I look at the process and ask:
“Why are we doing this manually?”
“Where are things getting stuck?”
“Can we automate this?”
“How can we make this easier for the team to maintain?”
Then I build the solution.
If you're looking for someone who can understand the bigger picture, organize the moving pieces, build the system, and help keep the business running, that's where I do my best work.
Less manual work. Clearer systems. Better client experiences. Smoother operations.
