A dedicated and versatile Customer Service and Sales Professional with over 7 years of experience across multiple industries, including technical support, retail, finance, healthcare, and real estate. I spent 5 years as a Customer Service Representative under leading BPO companies Sitel and Teleperformance, handling a wide range of accounts—from technical troubleshooting and newspaper subscriptions to retail services and financial products.
For the past 2 years, I’ve worked as an Appointment Setter and Cold Caller, effectively engaging prospects in sectors such as healthcare, debt consolidation, mortgage loans, educational plans, home improvement, and mobile networks. I have hands-on experience using platforms like Zillow for real estate lead generation, Canva for content creation, and performing light administrative tasks. Known for my strong communication skills, resilience under pressure, and ability to adapt quickly to new tools and processes.
