Work Experiences
Ideal Tech Staffing ( Sevi- Health Clinic)Virtual Medical AssistantSeptember 2001 - August 2025 - Avon CT 06001, USA
Duties And Responsibilities
Inbound / Outbound Calls- E-Fax / Fax Segregation- Email management- Prior Authorization- Insurance Verification ( Eligibility & Benefits)- Medication Refill
EXL Services (Prudential)
May 19, 2019 - August 19, 2020
Client Advisor
Duties and Responsibilities:
- Insurance Advisor
- Process payment/ Process loan
- Update client information / Fraud Investigation
- Escalation
Mr. Shrink wrap Company (MSW)
Febuary 15, 2020 – September 23,2022
Freelancer Virtual Assistant
Duties and Responsibilities:
- Process payment /Invoicing/Drop shipping
- Sending Estimate / Inbound/ Outbound
- Escalation Tickets
- Knowledgeable in Zoho and Magento application
- Kayako application
