I am a licensed librarian by profession with two years of experience as a customer service representative in BPO accounts, handling both technical and non-technical concerns. I also have two years of experience as an office clerk in a construction company and six months as a virtual assistant for an insurance advisor. Additionally, I have managed a social media page for a flower shop, where I created promotional posts, edited photos of flowers, and engaged with customers. Aside from my professional experience, I also do sideline work in designing layouts for t-shirt printing and tarpaulins.